Welcome to PT Designs. Every item is hand crafted with attention to detail. I hold my pieces to the same high standard I would look for in my own purchases.
Payment should be made at the time of purchase via Paypal or through direct check-out with a credit card.
Orders can be cancelled up until they have shipped. Once an item has shipped it can not be cancelled.
:::: All orders ship via US Postal Service. Larger items ship Priority Mail for 2-3 day delivery. Tracking information will be sent when the shipment is released.
Smaller items ship via First Class Mail which has no tracking details.
:::: We are not responsible for customs and import fees for international shipments.
:::: International orders can experience delays in customs which we can not control. Please be aware of this possibility if your item is time sensitive.
:::: All orders come tagged, labeled, wrapped up nicely, and ready for gift giving.
:::: I am happy to ship directly to your recipient. I can include a complimentary gift message as well. Just let me know when checking out!
:::: I use all recyclable materials in my packaging. Please RECYCLE when you are finished.
:::: Though we do our best to provide help with tracking and ensuring packages arrive safely, once a shipment leaves us, we have no control over it. We are not responsible for any shipments that get lost in delivery. Please ask about purchasing shipping insurance.
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
:::: I hold my pieces to the highest standard that I would expect from my purchases. If you are disappointed for any reason, please let us know right away so I can make it right. I aim to please.
WHOLESALE::::: I would love to discuss wholesale arrangements with you. Many of my handmade items can be made in larger quantities with a price break. Please let me know what items you are interested in and the quantities you would like.